Used car sales of Ripley

Bought a car from these guys this week, worked with Matt on the deal and collected the car today. Car is in perfect order, the deal was painless, the handover a joy! What a professional outfit and an absolute pleasure to deal with them. Highly recomend a visit if you're in the market for a new car.

Rob Glenn

Very pleasant and helpful service.

Angela Robinson

Bought an Audi A5 today and would 100% recommend this company , fantastic customer service and the car was perfect. Wherever you come from in the country I would recommend you use them you won’t be disappointed. Big thanks to Wayne and Ash for there help and attention to detail making sure the car was everything I wanted. No pressure just old school quality customer service.

Carl Robinson

Excellent service. Really polite and helpful from Matt. Got a test drive booked in for the following day and reserved the car under no pressure. Really happy with my Astra SRi would definitely recommend.

Adam

Recently brought a Mini Clubman from Chris Roads garage , excellent service from Wayne , no pressure and really helpful , arranged a test drive no problem and then decided to buy the car , great service throughout Thank you really pleased customer

Jason Harlock

Brilliant service, not pushy at all. Very professional yet make you feel relaxed. Helped with any questions and couldn't do enough for you. Great buying experience and my bmw m140i has been amazing since buying. Highly recommend.

Callum Swanborough

We were very happy with the customer service at Chris W Roads. There is an excellent range of good quality cars on offer. The sales team are very friendly and professional. We would definitely recommend them.

Alan Mansbridge

Bought my VW Tiguan recently, my 3rd car purchase from Chris W.Roads. Matt was very helpful through my buying process. Having had repeat custom they gave me a great deal on my part exchange and accommodated for work I wanted on my new car. Would highly recommend to others and will certainly be back in the future. Great local garage.

Kathryn Maguire

bought a bmw and was nervous about buying a car. The team at Chris W Roads really put my mind at rest made me feel confident about the car. They were efficient but not pushy. The sales team were excellent you got calls when they said and by the person they said. You don’t have to just use a main dealer this place is excellent. The after sales team are really just as good as the sales team Thanks Chris W roads

Christopher Davies

Recently brought a mazda 2 from chris w roads and part chopped my seat ibiza in, martin looked after me and was incredibly helpful and professional. nice to see a garage that supports you after buying a car from them not just forgetting you exist because you've given them money!! thank you very much

Jolene Green

Recently brought a mazda 2 from Chris w Roads and part chopped my seat ibiza in, martin looked after me and was incredibly helpful and professional. nice to see a garage that supports you after buying a car from them not just forgetting you exist because you've given them money!! thank you very much

Jolene Green

Whow what a great service bought the car through the covid regime bit sceptical but I felt quite safe with the precautions they had in place a few weeks later I had an issue with the air conditioning system took the car back after talking to Ash it turned out that their was a leak in the system this was replaced and regassed with in the stated time 5 star well worth it keep it up there are not many companies about that give true customer service thank you Ash and all the staff Tony

Tony Howard

Fantastic service from Chris W Roads. I was extremely weary of using a car dealer 150 miles away but even at a distance their service was faultless. As was the delivery of my car. Would definitely recommend!

Laura Ferdinando

I bought my Nissan Juke from Chris Roads and I couldn’t be happier, the car is spot on and the after sales service was second to none even in the restrictions of COVID.

Jane Henshaw

Excellent service from start to finish, honest & professional, first time buying a car on my own felt totally at ease, thanks to Wayne for making the process easy.

Angela Williams

Excellent service. I went through a finance company and they dealt with most of the sale but when collecting it was a quick and sufficient service. I have also took it back due to breaks making a noise and when rang they got me in the same day and sorted the problem within the hour would highly recommend nothing was too much for them

Lisa Wardle

Excellent first class company nothing is to much trouble very sincere and genuine.

Dorothy Eileen Chapman

Highly recommended, I purchased a car from here 4 days ago and can't thank Mike & Martin for the excellent service I received especially in the circumstances right now via
The click & collect ( Lockdown restrictions ).
Well and truly happy!

Julie Worthington

We bought a VW Tiguan two weeks ago and are really pleased with the quality and presentation of the car. The service we received was excellent, the staff were extremely professional at the same time as being helpful and nothing seemed to be too much trouble. We would definitely recommend Chris W Roads Ltd.

Beverley Bingham

Excellent after sales service, friendly staff and quick service.

Philip Tooze

Purchased our new Mazda 6 from Chris W roads,what an absolute pleasure to work with,from our first phone call to picking up the car,nothing is to much trouble for these guys,thanks for a great car buying experience 👍👍🚘🚘

Richard Booth

I don’t usually leave reviews but I am very pleased and impressed with Chris W Roads. I got my car from them last year and I can say they truly go above and beyond for their clients. Outstanding customer service great quality of work and they are not the typical garage that tries to rip off clients.

Ramona

Bought a car online during the lockdown. Fantastically accommodating in sending WhatsApp videos and answering all my questions.

Delivered to the house no problems.

A couple of weeks in noticed a slight issue, called them up and everything was resolved without quibbles within 48 hours.

Brilliant service.

Alex Mahon

Had my car from these quite some months now. Happy with everything and got exactly what I wanted. Would recommend

Jessica Parry

The service was excellent, uncomplicated and unlike other car sales people I have dealt with Martin was helpful without being pushy or patronising. The whole thing was so simple, relaxed, straightforward and honest. I would 100% recommend.

Lizzie Robson

Purchased a fiat 500 from Chris Roads and got to say the service we got was fantastic highly recommend this garage all the staff so helpful and friendly we would definitely buy from them again excellent service guys

George

We bought a well priced Jaguar XE from this dealership and received a fair price for our part-ex too. The viewing and test drive were not rushed, the cars were all neat and tidily presented and there was no pressure selling either. On the day of our collection day a warning light appeared on the Jaguar's dash during its final preparation; the company director rang us immediately and explained the issue and then kept us updated as the technical team rectified the fault, working well in to the evening so that we could get the car the next day. When we did collect it, it was immaculately valeted so that it looked brand new. Despite there being no real inconvenience and the fault being beyond the dealership's control we received a generous goodwill gesture from them. Everybody at this dealership, but especially the Director, was a pleasure to deal with. We can wholeheartedly recommend this company.

Vernon Sanderson

It was a lovely experience from the first contact till the moment I’ve collected my new car. The sales advisor Matt provided a great service with a professional attitude. Thank you very much. No hard sales! Highly recommend this car dealer

Olga Sharif

We were looking for a Mini Cooper and saw the advertisement from Chris W Roads. It is about 35 miles away from us and we can say it was all worth the trip and bought the car right away. We were first-time car buyers. When we arrived, they professionally introduced us the car and were very patient with our millions questions. They have a clean and COVID-19 secured office which made us feel comfortable. They arranged a car delivery to us after their workshop checked it fully first. 3 days after car arrived, the engine light came on. After contacting them, they tried their best to deal with the issue comprehensively and very quickly. The service they provided was amazing. All in all, we will recommend people to check out this great dealership.

Jeff Tsao

Helpful in every way .Honest and a pleasure to deal with. I would have no hesitation in recommending the team to help anyone find the right car . Well done guys for making the customer experience such a pleasure .

Rona Matthews

Excellent service during and after purchase. Everyone we have dealt with have been brilliant. During the purchase everything went well. But after an issue with the car (no fault of garage) it was sorted quickly and calls returned straight away

Richard Howis

Once again you’ve gone above and beyond, thank you for excellent customer service and for being so attentive and knowledgeable .... special thanks to Anthony 💐

Rachel Hatfield

Dealt with Martin what a lovely guy, went above and beyond for us and we picked up our beautiful car Wednesday, could not fault Chris W Roads will definitely use again.

Kelly Buchanan

This company have been outstanding! The customer service is excellent, polite and professional. All the staff are really polite, helpful, and will go our their way to offer to help you. A flawless experience and would recommend them to anyone.

Nikki Lee

Matt was brilliant! I made an enquiry on the website on the off chance, followed up promptly with a phone call. Service was perfect throughout, called to let me know someone else was interested so I didn’t miss out. Not pushy at any point and super helpful, even when I couldn’t find my driving license and with finding finance. Would definitely recommend and would buy from them again!

Nicola Holdsworth

Great service from ash and the team very helpful and very fair. Really pleased with car and would recommend to other people if you want a no hassle car buying experience.

John Hopkinson

Dealt with Matt whilst buying my Jaguar XE. Great service and excellent communication throughout...would highly recommend

James Smith

If you are looking to buy your next used car, look no further than Chris W Roads. These guys are not a Micky Mouse outfit,great range and prices of cars. With all the facilities to keep your car in tip top order. I would like to thank in particular Ash and Antony for helping with my purchase in the middle of the pandemic every step was done with true professionalism.
Remember if you want to deal with people you can trust for your next car Chris W Roads is definitely the place to go.

Malc Riddle

I would highly recommend this dealership, from first contact to the delivery of the vehicle the service was fantastic! (As this was done during lockdown) I couldn’t fault them and the car was immaculate condition as described! Professional, trustworthy and honest staff! Everything that was promised was delivered!
Thank you so much!

Cara Owen

We bought a car from Chris W Roads at the beginning of the year. Salespeople were very efficient and friendly throughout the whole process and left us to look without being chased around the forecourt. Quality car, quality place. When we look again we’ll be back

Bethan Shaw

We bought a car from Chris W Roads at the beginning of the year. Salespeople were very efficient and friendly throughout the whole process and left us to look without being chased around the forecourt. Quality car, quality place. When we look again we’ll be back 👌🏼

Bethan Shaw