Used car sales of Ripley

Bought a car online during the lockdown. Fantastically accommodating in sending WhatsApp videos and answering all my questions.

Delivered to the house no problems.

A couple of weeks in noticed a slight issue, called them up and everything was resolved without quibbles within 48 hours.

Brilliant service.

Alex Mahon

Had my car from these quite some months now. Happy with everything and got exactly what I wanted. Would recommend

Jessica Parry

The service was excellent, uncomplicated and unlike other car sales people I have dealt with Martin was helpful without being pushy or patronising. The whole thing was so simple, relaxed, straightforward and honest. I would 100% recommend.

Lizzie Robson

Purchased a fiat 500 from Chris Roads and got to say the service we got was fantastic highly recommend this garage all the staff so helpful and friendly we would definitely buy from them again excellent service guys

George

We bought a well priced Jaguar XE from this dealership and received a fair price for our part-ex too. The viewing and test drive were not rushed, the cars were all neat and tidily presented and there was no pressure selling either. On the day of our collection day a warning light appeared on the Jaguar's dash during its final preparation; the company director rang us immediately and explained the issue and then kept us updated as the technical team rectified the fault, working well in to the evening so that we could get the car the next day. When we did collect it, it was immaculately valeted so that it looked brand new. Despite there being no real inconvenience and the fault being beyond the dealership's control we received a generous goodwill gesture from them. Everybody at this dealership, but especially the Director, was a pleasure to deal with. We can wholeheartedly recommend this company.

Vernon Sanderson

It was a lovely experience from the first contact till the moment I’ve collected my new car. The sales advisor Matt provided a great service with a professional attitude. Thank you very much. No hard sales! Highly recommend this car dealer

Olga Sharif

We were looking for a Mini Cooper and saw the advertisement from Chris W Roads. It is about 35 miles away from us and we can say it was all worth the trip and bought the car right away. We were first-time car buyers. When we arrived, they professionally introduced us the car and were very patient with our millions questions. They have a clean and COVID-19 secured office which made us feel comfortable. They arranged a car delivery to us after their workshop checked it fully first. 3 days after car arrived, the engine light came on. After contacting them, they tried their best to deal with the issue comprehensively and very quickly. The service they provided was amazing. All in all, we will recommend people to check out this great dealership.

Jeff Tsao

Helpful in every way .Honest and a pleasure to deal with. I would have no hesitation in recommending the team to help anyone find the right car . Well done guys for making the customer experience such a pleasure .

Rona Matthews

Excellent service during and after purchase. Everyone we have dealt with have been brilliant. During the purchase everything went well. But after an issue with the car (no fault of garage) it was sorted quickly and calls returned straight away

Richard Howis

Once again you’ve gone above and beyond, thank you for excellent customer service and for being so attentive and knowledgeable .... special thanks to Anthony 💐

Rachel Hatfield

Dealt with Martin what a lovely guy, went above and beyond for us and we picked up our beautiful car Wednesday, could not fault Chris W Roads will definitely use again.

Kelly Buchanan

This company have been outstanding! The customer service is excellent, polite and professional. All the staff are really polite, helpful, and will go our their way to offer to help you. A flawless experience and would recommend them to anyone.

Nikki Lee

Matt was brilliant! I made an enquiry on the website on the off chance, followed up promptly with a phone call. Service was perfect throughout, called to let me know someone else was interested so I didn’t miss out. Not pushy at any point and super helpful, even when I couldn’t find my driving license and with finding finance. Would definitely recommend and would buy from them again!

Nicola Holdsworth

Great service from ash and the team very helpful and very fair. Really pleased with car and would recommend to other people if you want a no hassle car buying experience.

John Hopkinson

Dealt with Matt whilst buying my Jaguar XE. Great service and excellent communication throughout...would highly recommend

James Smith

If you are looking to buy your next used car, look no further than Chris W Roads. These guys are not a Micky Mouse outfit,great range and prices of cars. With all the facilities to keep your car in tip top order. I would like to thank in particular Ash and Antony for helping with my purchase in the middle of the pandemic every step was done with true professionalism.
Remember if you want to deal with people you can trust for your next car Chris W Roads is definitely the place to go.

Malc Riddle

I would highly recommend this dealership, from first contact to the delivery of the vehicle the service was fantastic! (As this was done during lockdown) I couldn’t fault them and the car was immaculate condition as described! Professional, trustworthy and honest staff! Everything that was promised was delivered!
Thank you so much!

Cara Owen

We bought a car from Chris W Roads at the beginning of the year. Salespeople were very efficient and friendly throughout the whole process and left us to look without being chased around the forecourt. Quality car, quality place. When we look again we’ll be back

Bethan Shaw

We bought a car from Chris W Roads at the beginning of the year. Salespeople were very efficient and friendly throughout the whole process and left us to look without being chased around the forecourt. Quality car, quality place. When we look again we’ll be back 👌🏼

Bethan Shaw