Chris W Roads Customer Care

We care greatly about the level of Customer Care that we aim to provide. Please use the contact details below if you are looking for us to help you:

If you need any help with your car, please just ring us on 01773 743333. We'd be very happy to help you.

Although a phone call is the best way for us to help you quickly, if you prefer, you can e-mail us at [email protected]

If you feel you need to make a complaint about a car or the service you have received, please use the same e-mail as above [email protected] and we'll get back in touch as quickly as we can.

To make a complaint about our Regulated Services, please see the contact details below:

Regulated Complaints Post: Automotive Compliance Ltd, The Factory, 44 Alfred Street, Gloucester, GL1 4DD, Telephone: 01452671560 E-mail: [email protected]

If we cannot resolve your complaint within 8 weeks, you may refer your dispute to the Financial Ombudsman Service.

This service is free to use. Their consumer helpline is available on 0800 023 4567 or 0300 123 9123 or you can visit their website at www.financial-ombudsman.org.uk.